Terms and conditions
The arrangements that apply when you book Arrosticini by Mario. Written to be read, not to be decoded.
1. Who we are
Arrosticini by Mario is a trading name of LuSo SComm, company number BE 1030.626.978, reachable at info@arrosticinibymario.be. Referred to below as “we”. Whoever books is referred to as “the client”.
2. What these terms cover
They apply to every quote, confirmation and booking unless we agree otherwise in writing. The client’s own purchasing conditions do not apply, even if they appear on their order form.
3. Quotes
A quote is without obligation and valid for thirty days. Prices are made to measure, because no two parties are alike, and become binding only once confirmed in writing. All amounts are in euros.
4. Cancellation by us
If illness, accident, force majeure or equipment failure prevents us from coming, we will tell you as soon as possible and refund everything you have already paid. No further compensation is due in that case.
5. Weather
We work outdoors and in almost any weather. In persistent rain, storms or thunder, the client provides a marquee or other cover that is high enough and properly ventilated for grilling to be safe. If that is not possible, we will discuss it. Bad weather in itself is not grounds for free cancellation.
6. Food and allergens
We work with fresh meat, bread and homemade oil. Allergies, intolerances and other dietary needs should be given at the time of booking, and we will see what is possible. Everything is prepared on the same equipment, so we cannot rule out traces of other products.
7. Equipment and damage
Our equipment remains ours. If it is damaged by the client or their guests, the repair or replacement is charged. The client keeps guests and children at a safe distance from the hot grill. We are not liable for the damage to grass, patio or plants that normally comes with standing a grill in that spot.
8. Liability
Our liability is limited to the amount of the booking. We are not liable for indirect loss, such as lost profit or a party that does not go as hoped. Mandatory provisions of the law of course continue to apply.
9. Complaints
Complaints about the work should be raised in writing, with an explanation, within seven days of the event. That way we can still put things right. A complaint does not suspend payment.
10. Photographs
We sometimes photograph the grill and the food, for our website and Instagram. We do not include recognisable people without permission. If you would rather have no photographs at all, say so when booking.
11. Applicable law
Belgian law applies to this agreement. Disputes we cannot settle amicably are submitted to the competent courts of the judicial district of Limburg.
Last updated on 28 August 2026